2:20 AM, Saturday, February 03, 2007Had a nice nice dinner and coffee wif my sweet bud.. hehe... she is so sweet to give me all the posters my boi wanted.. hehe. ..
Life has been pretty packed lately.. wif the short summer sch term and endless assignments and fights to report to .. work has come a point where it becomes boring at times.. prefer to go shopping alone when overseas so tat I can shop at my own pace..
Have another report to hand in by 11 Feb and the best part is tat I only got to noe it yesterday. Sianz.. tiring sia.. frens r busy too.. bascially wif their jobs...
Been invited to a theme party organised by my boi's class.. hehe.. tink he pretty excited abt it as I guess the sense of achievement is rather high if it turns out to b real success. Sth lik event mght where their class acts as the organiser or planner or the whole party.... sounds rather challenging I would say.. especially if they hv a budget to keep a close watch on ...
Tink I hv not been controlling my spendings lately.. erm.. good financial planning is neccessary for me..
Experienced gd service during my trip to Nagoya last week.. tink Japanese realli spend alot of effort in providing the best svc to their consumers. Not mentioning those ladies who dressed so nice juz to b the lift attendents a dept stores, even those who couldnt understand English wont show a single sign of frustration when u asked dem ques in English. I rem I asking a lady working in Mishokoshi (dunoe spell correctly anot) the exact location of the Burberry Blue label outlet in the dept store. She say I hv to undergo some connection passageway in order to get fr the Main building to the South building then the store is at 3rd floor. I dun realli understand her meaning at 1st and decided to juz act as tho I do actualli.. (stewpid rite?!) But she herself, sensing tat I looked pretty confused , actualli walked all the way to the South building wif me... As I rch the 3rd floor myself, I was about to start walking ard to serach for the shop when I heard her calling out to me fr behind.. I was pretty surprised as I din expect her to practically RUN to me .. it turned out tat she wanna apologised to me for providing me wif the wrong info as the store is actualli on the 2nd floor not 3rd floor. I began to feel pretty bad for her to run all the way after me juz to do this bit of explanation. But I came to realise this is part of their culture to provide the best svc to their customers.
Excellent service I would say.. Was veri impressed by their staff.. everyone is so delicated to serving their customers.. I meant... erm.. imagine our own people working in the dept store, e.g. Seiy*, how many would actualli realli go back and tell the customer the right direction if he/she has alrdy given the wrong one?? Most I would say, I tink I may react tat way too, would mayb juz hope for the best for the customer to ask another person for the correct direction if he comes to realise it was wrong...
Dunoe if anyone would realli understand my entry but I just feel good expressing this here. Being a svc provider, I guess I would appreciate alot when I m at the receiving end of this good svc provided.
Okie.. enuff for this entry.. Leaving fro Melbourne tml evening. sianz.. dun feel like working again.. haiz...
